Edinburgh based IT Support company, Consider IT has achieved the internationally recognised ISO 9001 standard, establishing us as one of the leaders in our field.
This independent assessment was conducted by the leading Certification Body, the British Assessment Bureau and demonstrates Consider IT’s commitment to customer service and quality in delivery.
Consider IT has now earned the right to display the coveted British Assessment Bureau ISO 9001 certification mark to demonstrate its conformance to the standard.
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do and that they have a quality management system in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.
North East Lincolnshire Council has been fined a monetary penalty of £80,000 (eighty thousand pounds) for failing to encrypt a USB stick that contained personal information about the physical or mental health of pupils and their teaching requirements as well as information about their home life.
On 1 July 2011 an unencrypted USB memory stick containing personal and sensitive personal data was lost on the data controller’s premises. A special educational needs teacher had been working with the information held on the USB stick while using a laptop that was connected to the data controller’s networked computer system.
When logging off the system and leaving the office for the day, the teacher forgot to remove the USB stick. When the teacher realised the mistake and tried to retrieve the USB stick, it was gone.
At about 3:25pm yesterday (Monday 23rd September 2013), Google Apps suffered some service issues. Clients were noticing issues sending or receiving emails.
Google estimated that this issue affected less than 0.024% of the GMail user base.
Their team provided updates constantly every hour and at 7PM they confirmed the issue was much more widespread than first thought, affecting 50% of GMail users.
At 3AM this morning (24th September), Google confirmed that the issue was resolved and provided this statement:
As of 1600 Pacific Time, Gmail message delivery and attachment download is functioning normally for all users. We apologize for the duration of today’s event; we’re aware that prompt email delivery is an important part of the Gmail experience, and today’s experience fell far short of our standards.
A cyber alert was issued by South Korea after a hacking attack on government websites. Media sites and even the website of the presidential office were hit by an apparently co-ordinated attack on Tuesday morning. The identity of the hackers was not known, a government statement said.
Messages praising North Korean leader Kim Jong-un and claiming that hacking collective Anonymous was responsible were left on the hacked websites. However, Anonymous denied any involvement in the South Korean cyber-attacks on its official Twitter account, AFP news agency reported. In fact, the group Anonymous was said to have planned attacks against North Korean websites.
A number of North Korean websites went offline on Tuesday morning and appeared to have been targeted by hackers on Tuesday, South Korea’s Yonhap news agency reported, citing unnamed sources.
The Information Commissioner’s Office (ICO) has issued Glasgow City Council with a penalty of £150,000 following the loss of two unencrypted laptops, one of which contained the personal information of over 20,000 people.
The serious breach of the Data Protection Act comes after the council was previously issued with an enforcement notice three years ago, following a similar breach where an unencrypted memory stick containing personal data was lost.
In the latest incident, two unencrypted laptops were stolen from the council’s offices on 28 May last year. The laptops were stolen from premises which were being refurbished and where complaints of theft and a lack of security had been made. One laptop had been locked away in its storage drawer and the key placed in the drawer where the second laptop was kept, but the second drawer was subsequently left unlocked overnight, allowing the thief access to both laptops.
The support for Windows XP with Service Pack 3 ends 8th April 2014. If you’re running Windows XP with Service Pack 3 (SP3) after support ends, to ensure that you will receive all important security updates for Windows, you need to upgrade to a later version, such as Windows 7 or 8.
As if Apple weren’t embarrassed enough…
Some smart person has found a bug in iOS 6.1 which effectively renders the lock screen entirely useless. By doing a bit of this and a bit of that whilst the phone is in a locked state, any person that knows the simple process can make use of the bug in iOS to unlock the iPhone 5 in a matter of seconds.
As IT Consultants, we’re not going to give you the process for doing it. We want to make users of the iPhone 5 aware of this serious security flaw so that you can be extra vigilant with your iPhone until Apple get around to releasing a fix for this mess.
By sliding to unlock, doing a few other things, then pushing the sleep/wake button, the phone will unlock as if you’ve entered the pin code (and no, you don’t enter the pin code!).
The Information Commissioner’s Office has urged organisations to review their policies on how personal data is handled, after the Nursing and Midwifery Council was issued a £150,000 civil monetary penalty for breaching the Data Protection Act.
The council arranged for the DVDs, which contained confidential video files relating to alleged offences by a nurse as well information about two vulnerable children, to be couriered to a hearing in October 2011. Upon arrival it was found that the package didn’t contain the DVDs.
The council lost three DVDs related to a nurse’s misconduct hearing, which contained confidential personal information and evidence from two vulnerable children. An ICO investigation found the information was not encrypted. The DVDs are yet to be found.
David Smith, Deputy Commissioner and Director of Data Protection, said:
“It would be nice to think that data breaches of this type are rare, but we’re seeing incidents of personal data being mishandled again and again.
Please remember this is a work in progress and we’ve just created this page on the fly!
The Raspberry Pi
The Raspberry Pi just runs one of the stock images available from the RaspberryPi.org site (Raspbian “wheezy”). On top, we’ve chucked Nginx and PHP. We’ve not given instructions on how to do the Nginx and PHP as a quick Google search shows enough information to allow you to do this (You’ll notice that a lot of the content here simply says “Go Google”. Sorry about that!).
At this point you should make yourself aware of the GPIO pins on the Pi. Print out the schema so that you have it to reference: http://elinux.org/RPi_Low-level_peripherals
You can see the GPIO pins on the top left of the Pi
The Relay and the Remote
The relay board connects to the Pi using the pin outs.
It’s almost Christmas! This year we’ve taken our decorations to the extreme. We’ve given YOU the ability to log on to our website and take control over Christmas lights!
Jump onto http://christmas.considerit.co.uk and join in the fun!
If it’s busy, you’ll need to wait in a queue for a little bit, but be patient, it’s a great laugh!
Let us know what you think by leaving a message on our Facebook page or sending us an email: firstname.lastname@example.org!
Have a really great Christmas!
The Consider IT Team