Oct 23

TalkTalk have once again shown their inability to keep customer data safe. Police are now investigating what TalkTalk term a “significant and sustained cyber-attack” on their website.


Their website currently shows the page above highlighting the fact the website is unavailable right now.

An official statement was released by TalkTalk on 22/10/2015: View Statement in Full.

What the statement doesn’t highlight is what customers of TalkTalk need to do now.

The investigation is ongoing, but unfortunately there is a chance that some of the following data may have been accessed:

  • Names
  • Addresss
  • Dates of birth
  • Email addresses
  • Telephone numbers
  • TalkTalk account information
  • Credit card details and/or bank details

TalkTalk have also created a help page here for those who may have been affected:

Please be aware, TalkTalk will NEVER call customers and ask you to provide bank details unless we have already had specific permission from you to do so.

Jun 19

We have noticed a large number of calls yesterday and today in relation to users on Windows 7 where the computer sits stuck on a “Starting Windows” page. The common denominator between all of these incidents is that the computers had AVG Anti-Virus installed.

Whilst we wait on AVG getting back to us with news on this issue we have been resolving these incidents by booting the computers in to Safe Mode, un-installing AVG completely, then booting back into Windows in normal mode before reinstalling AVG.


This is not the first time Anti-Virus programs have caused catastrophic issues with Windows PCs. In April 2010 a McAfee pushed out an update that caused a false positive identification, and incorrect deletion, of the critical Windows system file svchost.exe.

Jun 09

On 14th July 2015 Microsoft will cease supporting Server 2003. This means that, going forward, there will be no more updates or patches for the Server Operating System, which will lead to a less stable and less secure server infrastructure for any businesses that choose to continue to use the system after this date.

Any organisation that is still currently using Microsoft Server 2003 needs to put in place a plan of action to migrate to a new server Operating System, or find an alternative IT infrastructure solution.

Edinburgh IT Support consultants, Consider IT, suggest getting in touch and we’ll provide options for moving forward to a secure and reliable solution.


Jun 05

HMRC has turned its back on Microsoft after announcing the news that they plan to switch to Google’s cloud apps services.

First reported by The Register, 70,000 HMRC employees are dumping Microsoft’s productivity solutions in favour of the Google Apps service proudly boasted by the internet giant.

This means HMRC will be the first of the major UK governmental departments to make the switch away from Microsoft.

HMRCInterestingly, back in May 2013, MPs accused the internet giant of deliberately subverting its motto, “don’t be evil”, in order to pay less tax. It’s almost ironic that of all the government bodies to make the move to Google Apps it’s HMRC that’s doing so.

Infuriated members of the House of Commons Public Accounts Committee (PAC) lashed out at the company as one of its most senior executives insisted it was not “selling” advertising in the UK – but in low-tax Ireland instead.

Jun 04

SourceForge is a popular website that offers source-code repository, downloads mirrors, bug tracker and other features. It acts as a centralised location for software developers to control and manage free and open-source software development. What you might know it from is its usefulness in providing downloads of popular software, rather than having to go to the developer’s website to get it.

Since yesterday at least, SourceForge has now since started to distribute adware/malware in certain projects hosted on their site.

NMAP, an open-source network tool used extensively by IT Professionals has been hijacked by SourceForge and the developers have hit back on security notice boards:

Hi Folks! You may have already read the recent news about hijacking the GIMP project account to distribute adware/malware.

Jun 03

PayPal and eBay have fallen out and are splitting up with each other on 1st July 2015. PayPal have published a new set of Privacy Policies that will come into force on the same day.


PayPal is nice enough to give its customers only two options when it comes to the new terms: begrudgingly accept them or close your account entirely.

There’s a temporary page showing all the new Privacy Policy changes in full with the highlighted points at the top. The top paragraph states several scenarios where PayPal may choose to automatically call or text you:

  1. notify you regarding your account
  2. troubleshoot problems with your account
  3. resolve a dispute
  4. collect a debt
  5. poll your opinions through surveys or questionnaires
  6. contact you with offers and promotions
  7. as otherwise necessary to service your account or enforce this User Agreement, our policies, applicable law, or any other agreement we may have with you.
May 29

OfCom have published a report after conducting research on tablet usage in the UK.

The tablet computer has established itself as a must-have device in just five years with more than half of UK homes now owning one.


Apple’s iPad launched in the UK on 28 May 2010 and, alongside Android and other tablet devices, it is helping to shape the way we surf the internet, communicate and watch TV and video.


Tablets are proving very popular among people aged 35-54 with nearly two thirds of this age group (64%) having a tablet.

The rapid rise in popularity of tablets means that over half of UK households (54%) now have one1, up from just 2% in 2011.

May 18

The ICO has issued South Wales Police with a £160,000 fine for losing a video recording which formed part of the evidence in a sexual abuse case.

Despite the DVDs containing a graphic and disturbing account, the discs were unencrypted and left in a desk drawer.

The recorded interview took place in August 2011 and the loss was discovered by staff after an office move in October 2011 but the security breach then went unreported for nearly two years due to lack of training. Although the DVDs were stored in a secure part of the police station, South Wales Police had no specific force-wide policy in place to deal with the safe storage of victim and witness interviews in its police stations.

May 01

The online streaming website Grooveshark has been shut down after losing its battle with the music industry on Thursday.


The company reached a settlement agreement after being sued by a number of different record companies. One such suit brought by Universal Music Group was for $15 billion.

The notice on the company’s website says they “…have agreed to cease operations immediately, wipe clean all of the record companies’ copyrighted works and hand over ownership of this website, our mobile apps and intellectual property, including our patents and copyrights.”

Founded 9 years ago by three students at the University of Florida, this sees the end of the company that claimed to 35 million users they could “Play any song in the world, for free!”.

Apr 27

Google Chrome is ending support for Silverlight – used by NOW TV and BT Sport to play video.

The Microsoft runtime depends on an ageing plug-in protocol called Netscape Plugin Application Programming Interface (NPAPI), for which Google is currently phasing out support in its browser.


The Google Chrome team originally speculated that support for the old protocol would be removed from Chrome before the end of 2014.

Silverlight remains very popular with broadcasters because of the level of encryption it offers. Many broadcasters seem to be sticking with Silverlight instead of migrating to HTML5.

“With each step in this transition, we get closer to a safer, more mobile-friendly web,” said Justin Schuh, software engineer and plug-in retirement planner at Google.